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Privacy Policy

Effective Date: July 18, 2026

 

Lore Stoneworks, LLC ("Lore Stoneworks," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect when you visit or shop at lorestoneworks.com (the "Site"), how we use it, and your choices regarding that information.

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By using our Site, you agree to the collection and use of information in accordance with this policy.

 

1. Who We Are

Lore Stoneworks, LLC is a business that hand crafts natural stone jewelry. If you have questions about this policy or how your information is handled, you can reach us at:

Email: lorestoneworks@gmail.com

 

 

2. Information We Collect

Our Site is built and hosted on the Wix platform, which provides our website infrastructure, order processing, and payment functionality. We do not maintain a separate database or server of our own — information you provide is processed and stored by Wix on our behalf, and we access it only to fulfill your order and respond to inquiries.

 

We currently offer guest checkout only and do not require you to create an account.

 

We may collect the following categories of information:

a. Information You Provide Directly

  • Name

  • Shipping address and billing address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely through Wix's integrated payment processor — we do not directly view, collect, or store your full payment card details)

  • Order details (items purchased, order notes, gift messages)

  • Any information you send us via email or contact forms

b. Information Collected Automatically When you visit our Site, Wix and its integrated tools may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Referring website

  • Cookies and similar tracking technologies (see Section 4)

 

 

3. How We Use Your Information

We use the information collected to:

  • Process, fulfill, and ship your orders

  • Send order confirmations, shipping updates, and respond to customer service inquiries

  • Send occasional promotional emails, such as new product announcements or special offers (only if you have opted in — see Section 6)

  • Maintain the security and functionality of our Site

  • Understand how visitors use our Site so we can improve it

  • Comply with legal obligations (e.g., tax and shipping records)

 

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

 

 

4. Cookies and Tracking Technologies

Our Site, through the Wix platform, uses cookies and similar technologies to:

  • Enable core site functionality (e.g., shopping cart)

  • Analyze site traffic and visitor behavior

  • Support any marketing or advertising tools we choose to enable (e.g., email sign-up pop-ups)

 

You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Site, such as your ability to complete checkout.

 

For more information on how Wix uses cookies, you may refer to Wix's own privacy and cookie policies, as Wix acts as our website and e-commerce platform provider.

 

 

5. How Your Information Is Shared

We share information only as necessary to operate our business:

  • Wix (platform provider): hosts our Site and processes orders, payments, and site analytics on our behalf

  • Payment processor(s) integrated through Wix: to securely process your payment

  • Shipping carriers (e.g., USPS, UPS): to deliver your order, which requires sharing your name and shipping address

  • Email service provider (if applicable, e.g., Wix's built-in email marketing tools): to send promotional emails to those who opt in

  • Legal authorities: if required by law, subpoena, or to protect our legal rights

 

We do not share your personal information with third parties for their independent marketing use.

 

 

6. Marketing Emails

We may, from time to time, send promotional emails (such as new product launches or sales) to customers who have opted in to receive them. These emails are sent infrequently.

 

You may unsubscribe at any time by:

  • Clicking the "unsubscribe" link at the bottom of any promotional email, or

  • Emailing us directly at lorestoneworks@gmail.com

 

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to an order you've placed (e.g., order confirmations, shipping notifications).

 

 

7. Data Retention

Because we use guest checkout and do not maintain customer accounts, we do not independently store your personal information beyond what is necessary to process and fulfill your order. Order and transaction records may be retained by Wix and our payment processor as required for accounting, tax, legal, and fraud-prevention purposes, consistent with their own data retention practices.

 

 

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of your information (where applicable)

  • Opt out of marketing communications at any time

 

To exercise any of these rights, please contact us at lorestoneworks@gmail.com. Because much of your information is processed by Wix on our behalf, some requests may require us to coordinate with Wix to fulfill them.

 

 

9. Data Security

We take reasonable measures to protect your personal information, relying on the security infrastructure provided by Wix, including encrypted (SSL/TLS) checkout and secure payment processing. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

 

10. Shipping Scope

We currently ship exclusively within the United States. This Privacy Policy is intended to comply with applicable U.S. privacy laws. If we expand shipping internationally in the future, we will update this policy accordingly to address additional legal requirements (such as GDPR for EU customers).

 

 

11. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

 

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

 

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Lore Stoneworks, LLC Email: lorestoneworks@gmail.com

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